At Vía Longevidad, ensuring your satisfaction is our priority. Our Refund & Cancellation Policy is designed to give you confidence in your decision to work with us. Explore how we support you at every step of your journey.
All downloadable products and guides are non-refundable once the purchase is completed as they are instantly delivered.
Yes, welcome and individual sessions can be rescheduled or fully refunded if requested at least 48 hours before the scheduled time.
Cancellations made with less than 48 hours' notice are non-refundable.
Unused sessions from a bundle can be rescheduled within 6 months of purchase. Once the first session has occurred, the bundle becomes non-refundable.
Simply contact us through our website or email to initiate your refund or cancellation request.
Yes, we accept international credit and debit cards for all sessions, which allows for secure payments from anywhere in the world.